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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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May Rosario

December 1, 2023

5  out of  5 rating by May Rosario
"Having collaborated with this office for several months, I consistently receive exceptional service. My agent, Gennesys, delivers exemplary customer service with every interaction. She is incredibly knowledgeable, remarkably supportive, and adept at explaining intricate details. I wholeheartedly recommend this office, 10/10!"
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Ruth Navyl Santana

December 1, 2023

1  out of  5 rating by Ruth Navyl Santana
"It’s the worst when one bad experience, can affect a business. I know I’m only one person but, this morning was truly the worst customer experience I have ever had in any business/retail store/phone, etc.. Getting my first car almost 10 years ago, and coming to this location to open my first insurance on my own, was so exciting! I continued to do business here since then, adding a second vehicle, all of the car upgrades and now most recently with my little family after purchasing our first home. They would even have my businesses insurance, but unfortunately they didn’t cover my industry. Stalin from the beginning, Jonathan and Chris have always been exceptional, regardless of any issues I have ever had. But this morning, Hector disrespected me in the most unprofessional way; treating me like a child by “shushing me” over the phone when I expressed my frustration for an error a representative made on my account and letting me know I would just have to assume the additional over $150 that was billed. It’s unfortunate that it takes a bad experience to write reviews because before today, this review would have been 10 stars."
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Missy Peralta

August 15, 2023

5  out of  5 rating by Missy Peralta
"I had the pleasure of working with Gennesys. She was very kind and patient with me, i had many many questions and she was able to answer them all. She was very helpful and was able to give me the best price!"
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Mariah Clark

August 15, 2023

5  out of  5 rating by Mariah Clark
"Genn is AMAZING!!!!!!!!!! So helpful and such a sweet person to work with."


August 3, 2023

5  out of  5 rating by OMOBOLANLE OMOTAYO
"Awesome, Chris resolved my billing issues, he went above and beyond. I thank him kindly for carrying out his job in a humane, empathetic and highly professional manner. I recommend Chris and I thank him kindly."
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Alison Fernandez

August 1, 2023

5  out of  5 rating by Alison Fernandez
"Gennesys was very helpful and detailed. She made everything super smooth and seamless for me. I would definitely recommend using this location for all your insurance needs."
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steven vasquez

August 1, 2023

5  out of  5 rating by steven vasquez
"Best choice I’ve ever MADE! Extremely helpful as well as patient. I had the pleasure of working with Gennesys. She was very detailed and committed to making sure I ended with the best bundle. Definitely recommend 10/10! Thank you!"
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eduardo vazquez

August 1, 2023

5  out of  5 rating by eduardo vazquez
"I was having such a hard time trying to find coverage for my cars, I called so many insurance companies and no one wanted to help, I finally called this place and I was helped out by agent Anybeliss and she was SO helpful and so nice. Went extremely out of her way to help and went far and beyond what I had initially asked help for!!!!! Would definitely recommend! I would give 10 stars if I could! Lol"
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Shiana M

July 31, 2023

5  out of  5 rating by Shiana M
"I went to Gennesy Guzman to help me with my renter insurance and auto insurance. She was amazing she helped me find the best deals for my policy. Go to her she’s amazing !"
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July 15, 2023

5  out of  5 rating by Daisykid
"100% recommend him as the person you call for any questions or areas of concern you may have in regards to insurance overall. He is knowledgeable and understanding,"
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lisette oquendo

July 15, 2023

5  out of  5 rating by lisette oquendo
"I had the chance to discuss personal coverage for my home and life Benefits a few months ago. I have to say I was very impressed. Representative Anybeliss was amazing and very informative. Her explanation and detailed response to my questions not only made me feel confident in my decision making, it caused me to share her info with friends and family as one of my own. I highly recommend Juan Rosario’s State Farm Agency, especially Rep. Any."
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Marlin Martinez

July 14, 2023

5  out of  5 rating by Marlin Martinez
"The staff in this office is amazing. Always help with anything i need. I had the pleasure of working with Gennesys. She was incredibly attentive and worked extra hard to create the best bundle that met my needs for the best price. 100% recommend."
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salomon torres

July 14, 2023

5  out of  5 rating by salomon torres
"Jonathan is very helpful, he helped me get a fair rate for being a new driver. Jonathan is able to answer any questions you may have and helped me understand my policy."
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Larry Lora

July 13, 2023

5  out of  5 rating by Larry Lora
"The staff was great and welcoming, Anybeliss has a great personality was very informative and helpful answered all my questions and any doubts I had. Would recommend this Statefarm to anyone"
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Rahim Ozeer

July 13, 2023

5  out of  5 rating by Rahim Ozeer
"Jonathan been a great & professional insurance rep I switched over from Geico to statefarm and ever since he been like the go to guy I send my family & friends over to him and he always comes in clutch we appreciate your honesty and hospitality always!!!!!!! Thank you !!!!"
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Juan Pablo Gonzalez Santa

July 13, 2023

5  out of  5 rating by Juan Pablo Gonzalez Santa
"Súper atentos."
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A Hart

July 13, 2023

5  out of  5 rating by A Hart
"Gennesys was the name of the agent I worked with and she was absolutely incredible. I have never experienced this level of customer service before. I felt like I was actually seen and not just a number or another client. She made me feel right at home but at the same time remained completely professional. If you need anything, ask for Gennesys!"
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Jose Cruz

July 12, 2023

5  out of  5 rating by Jose Cruz
"I had the pleasure of working with Gennesys and I cannot praise her enough. From the moment I reached out, Gennesys exhibited professionalism, attentiveness, and extensive knowledge of insurance products. She took the time to understand my needs, thoroughly explaining the available options and providing tailored recommendations that suited my requirements perfectly. Throughout the process, Gennesys was prompt, responsive, and went above and beyond to ensure I had a comprehensive understanding of my policy, leaving no question unanswered. Her dedication to exceptional service and commitment to my peace of mind were truly commendable. With Gennesys as my agent, I feel confident and well-protected, knowing I have a trusted expert by my side. I wholeheartedly recommend Gennesys to anyone seeking a knowledgeable, caring, and reliable insurance agent."
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Bailon Krysfani

June 26, 2023

5  out of  5 rating by Bailon Krysfani
"I just want to start of by saying Anna is the most professional, and the best customer service I’ve ever received from anyone. She is caring and very responsible when it comes to her clients. Grateful to have her helping me and my family with our auto insurances."
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May 20, 2023

5  out of  5 rating by Bertho
"The front receptionist help me out with a difficult situation and was able to get everything done in less then 7 mins great service especially on a Saturday"
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Willy Acosta

May 15, 2023

1  out of  5 rating by Willy Acosta
"Anabellis customer service is unbelievable. Very rude"
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willy willy

April 3, 2023

5  out of  5 rating by willy willy
"Todo el personal,muy atentos y muy capacitados. Siempre tratan que el cliente salga satisfecho.... RECOMENDADO 100%"
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Victor Vozigel

February 24, 2023

5  out of  5 rating by Victor Vozigel
"Exelente servicio, Luis Velasquez me atendió muy bien, se lo recomiendo 👍🏻"
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alfredo bassett

February 23, 2023

5  out of  5 rating by alfredo bassett
"One of the best offices in NY. Luis es una excelente persona de los mejores que ha llegado a esa oficina del Bronx, siempre contesta las llamadas te resuelve en instante si el problema es de Pronto interes. Es el mejor agente de seguros que yo haya tenido . Amable ,amistoso,sabe Como Lidiar con el publico y sabe sobrellevar los estados de animo del cliente gracias mil senor luis ."
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melissa goicoechea

February 16, 2023

5  out of  5 rating by melissa goicoechea
"Today 2/16/23, I had the pleasure of working with Luis F Velasquez, even though I have worked with other agents at this location, he has been the best. Aside from being knowledgeable, as I added an additional car to my policy, he suggested different ways to maximize my coverage and keep my current and future costs low. He ensured that we maintain full coverage on all our vehicles as well as insure my son (a first time driver under the age of 18). He didn't disregard any of my concerns, he made realistic suggestions if you are in need of any new insurance or want to review your current policy I would suggest calling Luis at this location."